Last updated: 04/09/2023

Clear Lend is a trading name of CLICKBOOST LTD, a company registered in Scotland with company number SC603139 and registered office at 300 Bath Street, Glasgow, Scotland, G2 4LH.

This privacy policy outlines how we collect, use, protect, and disclose your information when you use our website https://clearlendmortgages.co.uk/. This policy is in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Types of Data We Collect

We may collect the following types of personal data:

• Title
• First name(s), surname or company name
• Postal address

How We Collect Your Data

We collect your data through various methods including:

• Online forms on our website
• Live chat interactions
• Telephone conversations
• Analytics tools such as Google Analytics

Why We Collect Your Data

The data we collect serves the specific purpose of aiding a third party in finding the most suitable mortgage options for you.

Data Retention

We will erase any personal data that is no longer necessary for its intended purpose or if you withdraw consent for its processing and retention. Personal data related to quotations or unsuccessful applications will be retained for no longer than 3 calendar years.

Data Security

To safeguard your personal data, Clear Lend employs continuously updated technical and organizational measures. All our employees, subcontractors, and support staff are trained to uphold confidentiality and data privacy. We employ advanced firewall systems and use encrypted connections, including SSL/TSL technology, to protect your data. We also utilize HTTPS protocols during data transmission to ensure the data’s security while in transit.

Data Breach Procedure

Should we identify a breach of our systems affecting your data’s security, we will immediately notify both you and the Information Commissioner’s Office, in accordance with the law, without undue delay.

Your Rights

Access to Your Data

You can request access to your data by contacting us at data@clearlendmortgages.co.uk.

Deleting Your Data

To request the deletion of your data, please email us at data@clearlendmortages.co.uk.

Consent

By submitting your details through our website, you consent to the sharing of your information with third parties for the purposes outlined in this policy.

Cookie Policy

For information about our use of cookies, please visit our cookie policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page and, where appropriate, notified to you by email.

Contact Us

If you have any questions about this privacy policy, please contact us:

• Email: data@clearlendmortages.co.uk
• Postal Address: 22 Montrose Street, Glasgow, Scotland, G1 1RE